The solution here involves use of large surge tanks that let sand settle out before water is recirculated.” And with the wind, of course, comes sand – an abrasive material that gets into everything, including equipment and components. “Desert winds are also a factor, raising concerns about fountain over-spray and forcing us to develop and deploy advanced control systems that lower fountain displays when the breezes pick up beyond tolerance levels to keep decks (and passersby) dry. In some cases, we take advantage of the ready availability of seawater, but that solution brings on issues related to corrosion, which narrow our choices of components, plumbing and finishes while increasing concerns about maintenance – with all of these adjustments coming at a price. “On average, we lose about four-tenths of an inch per day across the total surface area of what can be large pools, so simply keeping them supplied is an issue. The features have very small footprints and Crystal Fountains used materials such as sculpted marble, onyx, stainless steel and granite and a multitude of water feature effects – clear streams, water walls, cascades, lily ponds, water under glass, sequenced water effects, laminar streams and misting effects.ĭesigned to be playful interventions in public spaces, these water features are fun for participants and spectators, varying from basic splash parks for children’s play to more sophisticated water features with multiple uses.ĭenman says the big challenge in installing water features outdoors is dealing with water loss due to evaporation. Stephen Vincent, landscape architect and project director at Crystal Fountains, says the water features also assist in finding the way within a mall, providing a landmark or gathering space for people.Īt Dubai’s BurJuman Mall, for instance, the company installed 18 unique water features, 15 of them within the interior. Water features in malls are particularly popular as they extend the length of the average shopping trip, generating repeat visits and increasing sales. “Water features encourage shoppers to stay longer within a mall and bring in more revenue to retailers,” says Michael Denman, director of commercial projects at Crystal Fountains. One such expert which has been present in the region since the 1990s is Canada-based Crystal Fountains, which has installed its innovative water features at several malls across the region. WATER features have traditionally added value to public spaces, and experts in the sector have been exerting efforts to enhance their visual interactive appeal. Example: For Monthly Pond Maintenance you pay $1900 upfront for the year and cancel with 14 days notice after 6 months, you will get $950 paid back to you.Water features are playful interventions that add value to public spaces and shopping malls, says Crystal Fountains. You will be reimbursed the remainder of your payment for services not performed. You can certainly cancel your services with at least 14 days notice. What if I paid for the year upfront and now I wish to cancel? Paying with a credit card online will include a 3% processing fee. You can pay by check, cash, Venmo ACH bank transfer or online through email. For new contracts, we do a month-to-month trial period to be sure we are a good fit. We request payment for maintenance be paid up front for 6 months or 1 year and provide a discount for paying up front. Friendly feedback helps us grow, evolve, and learn. If there is something you want to address or you just want to tell us what a good job we’re doing, we encourage that. If there is something you need, please let us know. Same day cancellations/rescheduling will be billed a $50 cancellation fee.Ĭommunication. You can certainly cancel or reschedule a service at least 24 hours in advance. What if I need to cancel or reschedule a maintenance or service visit? If the request cannot fit into our route that day, we will set you up for the next available appointment in your area. Each additional service requested is not included with your maintenance pricing and you will be billed accordingly. We will do our best to accommodate any requests as long as we are still able to complete our checklist in the allotted time bracket. If I have an issue, can you fix it since you’re already there for maintenance or service? We are glad to hang out with your fur babies if they are friendly □ If you have pets, we require they are put up if we have not been properly introduced. We only require access to the yard, water and electricity. Do I need to be home while you are doing maintenance?
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